Actress Pearl Thusi was far from impressed with the catering — or lack thereof — on a recent British Airways business class flight.
Watch: Pearl Thusi airs out British Airways’ no-food policy
Thusi, in a clip that’s gone viral, lamented on the R6 000 one-way flight ticket she purchased from the Comair-operated carrier. According to the Queen Sono star, the only hospitality on offer, on the regional flight, was still and carbonated water.
“SAA is serving food, even if it’s still tricky. Airline is serving food. Also tricky, but it’s there,” Thusi claimed.
Pearl Thusi calls out British Airways. pic.twitter.com/Up5jC0zxq8
— Musa Khawula (@khawula_musa) November 16, 2021
Does British Airways serve food on flights?
Of course, British Airways’ global flights have menu offerings on board. However, since Thusi was onboard a domestic flight, conditioned applied by the international carrier may not be practiced in South Africa. Remember, British Airways is operated by Comair.
According to the airline’s COVID-19 health and safety measures, certain changes have taken effect on the franchises it operates, i.e. British Airways and Kulula.com.
For instance, while their slow lounges are open to domestic travellers, they are unlikely to find the buffet service. Instead, Comair offers travellers individually wrapped food items.
While no direct instruction on the availability of food services on board can be found on Comair’s terms and conditions, the airline has strictly prohibited customers from “bringing their own food or drinks onboard.”
“It increases the risk of fellow passengers and staff, being potentially exposed to contaminated packaging, when having to clear and clean the aircraft,” Comair says.
Passengers are also expected to wear a face mask at all times on domestic flights.
“Children under the age of five years may be exempted from wearing a mask and passengers that have pre-existing medical conditions and cannot wear a mask would need a medical certificate,” the airline added.
